Tuesday, December 27, 2011

'Twas the Week After Christmas

For all of my fellow customer service professionals (especially my coworkers, for whom this was really written), this post proves I spent way too much time over the weekend fantasizing about how dead work would be this week.

And, so, without further ado, I give you: 'Twas the Week After Christmas.

***

‘Twas the week after Christmas, and all through the site
You could hear a pin drop; it was quiet as night.

No cutting, no ripping, no tape-tearing sound,
No more scraps of paper fluttering to the ground.

The gift card rack looked pathetic and light,
But at least there was time to make everything right.

Just over the shell-shock, all the reps took a gasp.
We surveyed the damage and got down to the task.

The gift cards were straightened, the paperwork stowed,
The leftover gift wrap tucked away with the bows.

Email inboxes were cleaned, and reminder lists;
Cryptic Post-Its deciphered and handled and pitched.

Shelves were straightened and desks wiped down,
Decorations gathered from all around.

Computers, printers, and faxes unburied,
To their rightful places the last objects were carried.

Having just lived through the week that is our biggest fear,
We reps can now rest and ring in the New Year.

Though the battle scars are fresh and our backs still in pain,
We have almost a year 'til we do it again.

***

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